Non-physical items (digital files sent by email) can't be refunded.
All other items have a 14 day Money-Back guaranty, starting the day of shipping. Please send items unopened back. Shipping cost can't be refunded, but also don't apply for the majority of items in this shop.
Items will be sent when the payment has cleared, either same day or the business day after.
IMPORTANT: Please add this email address "email@example.com" to your address book or white-list of allowed senders, so that the order confirmation or an ordered digital item doesn't get lost in your spam folder. Thank you.